All RAMM users who may access the RAMM Hosting Service (RHS) are automatically granted a personal profile on the RHS. They may use this to save and store files such as Excel spreadsheets which have been exported from RAMM or are reports generated in RAMM.

Files and Folders

When a user first encounters the RHS folder structure, this can be very confusing. Some users have no idea what they are seeing when they view the all the drives and folders available.

Files and Personal Computers

Users of personal computers are usually granted a personal profile on the device. This helps the computer operating system configure the computer to the personal preferences of the user.

Further Files and Folders

The folder structure used on personal computers to save and store files will often appear almost identical to the one on the RHS. This can lead users to think that when they are saving files to folders on the RHS that they are actually saving them onto their own C drive.

Find Saved Files Using RAMM Applications

Users can access files saved on the RHS through RAMM Applications. They use the Windows Explorer tile to navigate to the files.

Where Are the Reports I Saved?

The following short video will help you understand the RHS folder structure, how to save RHS files to your local computer and how to use RAMM Applications to access files saved on the RHS.

One great RAMM feature is the option to generate reports and then export and save the results. Some users then can’t find the exported file. Watch this video to understand your personal RAMM Hosting Service (RHS) folder structure, how to access your C drive from the RHS and how to locate reports you have saved but can’t find. Watch Where Are the Reports I Saved? (3:12)