RAMM Online Training Courses with Zoom

To help you get the most out of RAMM we’re now doing training online. To join our training sessions you will need:

Webcam

Webcam

Built-in to laptop or tablet, or a separate accessory

Speaker

Speaker

Built-in to laptop or tablet, or a separate accessory

Microphone

Microphone

Built-in to laptop or tablet, or a separate mic or headset

Zoom

Zoom

Download app to laptop or desktop, tablet or phone

Get ReadyJoin InZoom Tips

Get ready before you join

All our online training is run through Zoom. Before you can join a session you need to download and install Zoom onto the device you’re using RAMM on.

Download Zoom Web Browser Client

Check that you can use Zoom by downloading the web browser client app. We recommend using Zoom’s Cloud Client as it gives you the best learning experience.

Download

Download Zoom Mobile Apps

Training is easier with 2 screens. If you have only 1, check our Zoom Tips tab to see how to split your screen.
Another option is to use Zoom on an iPad or Android tablet with Zoom’s mobile app, and save your big screen for using RAMM.

Download in App Store Download in Google Play

Test your audio and video

We’ll send you an invitation to test your audio and video. This will be for the day prior to your training, so we can be sure it will all run smoothly. To learn how we’ll check the connection click the Join In tab above.

Need help?

If you’re having trouble with your Zoom installation please email our Support Team.

Email us

Join a RAMM Training session

When you register for training we will send you 2 invitations by email.
The first is to check your audio and video connections the day prior to your training.
The second is for your actual training.

Join Zoom Meeting

Locate your email invitation and click the link to join the Zoom meeting. You can also copy and paste the link into your web browser.

With Zoom already installed, you should see a pop-up. Click on Open Zoom.

Meeting not started

If you’re early to the meeting you’ll see the message The meeting has not started.

Keep the window open and you’ll be connected as soon as the Host starts the session.

Enter your name

Enter your name as it should appear to the Host and other participants, and press Join or Join Meeting.

Start Audio and Video

You may see further pop-ups to start your audio and video connections. Please make sure you enable both of these so you can interact with the trainer and other participants.

Sit back with your cuppa and enjoy the session!

Need help?

If you’re having trouble joining a RAMM Training session please email our Support Team.

Email us

Tips when using Zoom

Zoom is pretty easy to use, however here is some information that might be useful.

Use Zoom in your web browser

If you’re not able to download and install the Zoom Cloud Client, you could still join a session using just your web browser. Not all features work with this sort of connection, so if you can install the client you’ll be better off.

If nothing happens when you try to download and install Zoom, you should see an option to click here. Once you click, if nothing happens and you cannot download or install the application the join from your browser option should be available.

Split your screen

If you have only 1 screen you can split it. This allows you to follow the trainer in Zoom, and also try it for yourself in RAMM.

How to split your screen

Zoom toolbar

Move your cursor in the Zoom screen to display the toolbar at the bottom.

Zoom toolbar

Microphone Mute / Unmute

You can control whether others can hear you or not.
Move your cursor in the Zoom screen to display the toolbar at the bottom.
Press Mute or Unmute or use the up arrow for more options.

VideoStart Video / Stop Video

You can control whether others can see you or not.
Move your cursor in the Zoom screen to display the toolbar at the bottom.
Press Start Video or Stop Video or use the up arrow for more options.

Share screenShare Screen

You can choose to share your screen.
Move your cursor in the Zoom screen to display the toolbar at the bottom.
Press Share Screen and select which part of your screen you’d like to share or use the up arrow for more options.

ChatChat

You can chat with everyone in the session, or just the Host.
Move your cursor in the Zoom screen to display the toolbar at the bottom.
Press Chat and select who you’d like to chat to. Type your message and press Enter.

Raise handRaise Hand

You can raise your hand if you’d like a turn to speak.
Move your cursor in the Zoom screen to display the toolbar at the bottom.
Press up arrow Participants and press Raise hand.

Need more help?

If you’re having trouble joining a RAMM Training session please email our Support Team.

Email us