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Hosting Service Troubleshooting FAQs
I’ve forgotten my password, what do I do?
I can’t connect – I get an I/O Error message like there is no route to the specified subnet address, cannot connect to the Citrix Server: transport driver error, or there is no Citrix server at the specified address
The Hosting Message Centre says You don’t have the ICA Client installed
I get Error: ICA File Not Found
Login page says resource not available
What is a firewall?
SOCKS Proxy or Proxy Server
What is a Proxy Server?
I get the error Proxy Connection Failed
Pocket RAMM Won’t Sync After Installation
Microsoft Azure Issues
What Are the Microsoft Azure IP Address and Port Settings
Printing does not always work
How does printing work on the Hosting Service?
Is there another way of printing?
Dialog boxes do not appear or screen stops responding
How do I save a file to my local hard disk?
I can’t get back to my local applications