I get the error ‘Proxy Connection Failed’

The proxy server you are attempting to use is not capable of handling Citrix traffic. In this situation, most of our customers choose not to use a proxy server, and allow the Citrix client to connect directly via the firewall. Occasionally this will require changes to the configuration of the firewall.

Please have a member of your IT staff contact us on one of these numbers and one of our friendly and helpful support staff will be at your service.
Free (NZ): 0800 256 832
Free (AUS): 1800 196 213