Welcome to RAMM Software
RAMM Software provides exceptional Road Assessment and Maintenance Management software to RCAs, their consultants and their contractors. We are committed to the continuous improvement of the RAMM suite, as our aim is to deliver to our customers, the most productive software experience, at the best possible price.
The core of the RAMM Suite of Software is 30 years old this year and RAMM Software Ltd has now been developing and supporting it for the last 25 years. Sign up to our informative newsletter here.
RAMM is deployed through a hosted solution to nearly 300 clients throughout Australia, NZ and Fiji. This includes all 66 NZ Road Controlling Authorities (RCAs) as well as the New Zealand Transport Agency (NZTA). In addition, it is used by engineering consultancies providing services to these RCAs, numerous contracting companies performing road maintenance services, well over 100 local authorities in WA, and by Australian RCAs such as the cities around Melbourne (VicRoads), and the cities of Adelaide and Marion in SA.
The RAMM software suite is the asset and maintenance management tool used on every publicly owned road in New Zealand and on many roads in Australia and the Pacific islands. The software is also used to manage non-road assets such as buildings and open spaces. These assets and jobs can be viewed geospatially. Users rely on our software, which combines a robust asset database with the ability to perform assessments, asset valuations, forward works programming and more.
Follow this link for easy answers to common user questions.
Latest from RAMM
Check the updates below to have the details on the new way to change an existing password or to reset a lost password. Find out what RAMM users need to know including the issue with the Windows 10 Edge Browser. CAR Manager and Submitica users now have a Utility Operator Register and improved processes around the two year Warranty period for CARs. Pocket RAMM users now have upgraded Site Dispatches.
Change Your Password
Since the introduction of Hosting Administration, RAMM users have been able to change their own passwords. Now it is even easier for RAMM users to change their passwords using the new way to launch RAMM in the beta login.
See the new way here (1:23).
Forgot Your Password
We all forget our passwords from time to time. There has always been the option for a user to reset their own RAMM password. They way this is done has recently been changed. A new tool from Google, reCAPTCHA is used to prevent passwords being changed by bots or robots.
See the new way here (2:37).
Understanding the Utility Operator Register
Submitica and CAR Manager users do not always use the correct names of Utility Operators. They also use incorrect spelling and even organisations which are not Utility Operaters. This is most unhelpful when you are creating your Utility Operator activity reports. You can now ensure that Submitica and CAR Manager users select only Utility Operators from the MBIE official lists of Electricity and Telecommunications Utility Operators or those that you have recognised. Check this out here (5:06).
Windows 10 Upgrade
RAMM users who have upgraded to Windows 10 should be aware that the Edge browser which is bundled with Windows 10 does not support the Silverlight plugin. This means that users cannot launch and run the RAMM Silverlight applications such as RAMM GIS and CAR Manager. They should use Internet Explorer 11 is also bundled with Windows 10.
Using Site Dispatch Templates
Site Dispatch Templates are very useful for field staff who perform the same tasks on a regular basis at the same Assets or Locations. See how to add them as part of the Contract Patrol creation process here. Site Dispatch Templates are Contract Patrol specific. They are available to Patrol operators only if they have been Associated with their Contract Patrol. See how here. Watch this video here to understand how you can use Site Dispatch Templates and how useful they can be to you and your staff. (4:26).
Sign Off CAR Warranties
CAR Manager is used by corridor managers to manage requests by utility operators, or their contractors, to access the Road corridor. The handling of the CAR Warranty Expiry period has recently been expanded. Plus, there are now four Warranty Statuses for CARs – In Warranty, Warranty Expiring, Warranty Expired and Completion of Maintenance Notified. Watch this video here to understand each Status and to see how to Sign Off a Single CAR Warranty or to Bulk Sign Off many at once (4:17).
CAR Warranty Expiry Process
Excavation and Retrospective CARs are subject to a two year warranty period which starts on the date that the Completed Work is Signed Off by the Road Controlling Authority’s Auditors or Corridor Manager. This video gives an explanation of the CAR Warranty Expiry process. Both CAR Applicants and Corridor Managers should watch this video so that they know what they can expect to happen and what they are expected to do when the warranty period has expired. Watch it here (5:41).