Welcome to RAMM Software Ltd

RAMM Software Ltd provides exceptional Road Assessment and Maintenance Management software to RCAs, their consultants and their contractors. We are committed to the continuous improvement of the RAMM suite, as our aim is to deliver to our customers, the most productive software experience, at the best possible price.

25 Years

For nearly 25 years RAMM Software has been developing and supporting the RAMM suite of software.

Our Clients

RAMM is deployed through a hosted solution to nearly 300 clients throughout Australia, NZ and Fiji. This includes all 66 NZ Road Controlling Authorities (RCAs) as well as the New Zealand Transport Agency (NZTA). In addition, it is used by engineering consultancies providing services to these RCAs, numerous contracting companies performing road maintenance services, well over 100 local authorities in Western Australia, and by Australian Road Controlling Authorities such as the cities of Adelaide and Marion in South Australia.

Our Software

The software suite, comprising the core RAMM products; RAMM, RAMM Contractor and Pocket RAMM, our field (out of office) solution, is used as the road asset and maintenance management tool on every publically owned road in New Zealand. The suite of software provides a robust asset database, with maintenance management and inspection tools available for all road asset groups, as well as non-road assets such as buildings, parks and other open spaces. All assets and maintenance jobs can viewed geospatially through its innovative GIS front end. The suite also includes functionality for asset valuations, works programming and treatment length dynamic segmentation.
Follow this link for easy answers to common user questions.

News from RAMM

Here is a selection of the latest news.

Understanding the Utility Operator Register

Understanding the Utility Operator RegisterWhen you are creating your Utility Operator activity reports it will be really helpful if your Submitica and CAR Manager users have been using the correct legal names of the Utility Operators. It will also be helpful if the users do not add and use the names of organisations which are not actually Utility Operators at all.

MBIE (the Ministry of Business, Innovation and Employment), produces official lists of Electricity and Telecommunications Utility Operators. You can now ensure that your Submitica and CAR Manager users select only Utility Operators from that list or select the names of Utility Operators that you have recognised. To see how this works press here (2:51). Another video will be available soon to show you haw to clean up your Utility Operator data where duplicated organisation names have been used. Watch this space.

Windows 10 Upgrade

If RAMM users are thinking of upgrading PCs or other Windows devices to Windows 10 they should be aware that the Microsoft Edge browser, included in the upgrade, is not compatible with RAMM Silverlight applications such as RAMM GIS and CAR Manager. There are also issues with Pocket RAMM and in particular Pocket Launcher and Windows 10.

Until RSL has extensively tested Windows 10 and fixed any issues it is recommended that RAMM users not upgrade to Windows 10.

Exporting UDT Data

Exporting UDT DataExporting UDT data is exporting a copy of the asset records in the table. The UDT Structure or settings remain untouched as do the asset records. There are three main reasons why you might export UDT data.

Firstly, if you were making changes to a UDT you would want to export the UDT Settings and the UDT Data so that if you made a hash of the changes you could delete the original UDT and reconstruct it from the backup.

Secondly you might export the UDT data if you have a secondary database and you want to import the data into it.

Thirdly you may also wish to export the UDT data so that you can import the UDT data into an external reporting engine.

Importing UDT Data

Importing UDT DataImporting UDT data is adding records to an existing UDT using the standard File/Import functions of RAMM. There are three main reasons why you might import UDT data.

Firstly, you would import UDT data if you had made changes to a UDT which went badly. You could delete the original UDT and reconstruct it from the backup.

Secondly, you might import the UDT data if you have a secondary database and you want to import the UDT data from your primary database into it.

Thirdly, you may want to import asset data records created outside RAMM into a RAMM UDT so that you can use RAMM to manage the assets within RAMM.

Using Site Dispatch Templates

Using Site Dispatch Templates Site Dispatch Templates are very useful if you have field staff who need to perform the same tasks on a regular basis on the same Assets or at the same Locations.

Site Dispatch Templates are added as part of the Contract Patrol creation process. See how to do this here.

Site Dispatch Templates are Contract Patrol specific. They are available to Patrol operators only if they have been Associated with their Contract Patrol. See how to Associate them with a Contract Patrol here.

Watch this video here to understand how you can use Site Dispatch Templates and how useful they can be to you and your staff. (4:26).

Sign Off CAR Warranties

Sign Off CAR Warranties CAR Manager is the online application created by RSL to be used by corridor managers to manage requests by utility operators, or their contractors, to access the Road corridor. The handling of the CAR Warranty Expiry period has recently been upgraded so that the software automates much of the notifications and smooths the process for all participants. Plus, there are now four Warranty Statuses for CARs – In Warranty, Warranty Expiring, Warranty Expired and Completion of Maintenance Notified. Watch this video here to understand each Status and to see how to Sign Off a Single CAR Warranty or to Bulk Sign Off many at once (4:17). You should also watch CAR Warranty Expiry Process (5:41) to understand how CAR Manager and Submitica interact during the Warranty Period.

Shapes and Jobs in Pocket RAMM

Shapes and Jobs in Pocket RAMM. You can now add a Job in Pocket RAMM as a Point location but still give Length and Width dimension data for use in calculating the cost of the repair? Also when you want to emphasise that the Job applies to the entire asset, such as all of a footpath, you can make the shape of the job the same as the shape of the entire Asset. This makes the Job really stand out.

The Job shapes you create in Pocket RAMM can be viewed in RAMM GIS. But you’ll need to be a bit clever and configure your Jobs Layer so that clustering of Jobs is handled appropriately. Normally Jobs are clustered at all Zoom levels. Your Jobs Layer needs to be Clustered to Street Level. To see examples of how this all works, watch this video here (5:17).

CAR Warranty Expiry Process

CAR Warranty Expiry Process Excavation and Retrospective CARs are subject to a two year warranty period. This warranty period starts on the date that the Completed Work is Signed Off by the Road Controlling Authority (RCA) Auditors or RCA’s Corridor Manager.

This video gives an explanation of the Corridor Access Request, or CAR, Warranty Expiry process.

Both CAR Applicants and Corridor Managers should watch this video so that they know what they can expect to happen and what they are expected to do when the warranty period has expired.

Watch this video here (5:41).

Latest NZTA Crash Data Available

NZTA have released the latest CAS Crash data for download. The Crash Data is for the period up to October 2015 and is available here.