Pocket RAMM is the module of the RAMM suite of products which enables a user to run RAMM on a netbook, laptop, or tablet, and to perform contract, inventory and Claim management while mobile, in the field. Virtually all of the everyday maintenance ability of RAMM Contractor is present in Pocket RAMM.
Field work such as updating asset information, programming work, completing and claiming for jobs has never been easier.
Download and view the RAMM Patrol promotional brochure here
Pocket RAMM Features and Benefits
Read why Pocket RAMM is such a useful application.
Pocket RAMM gives your field crew the ability to enter jobs when they are right at the location or asset involved, and complete jobs immediately after the work has been done. This improves communication and allows for a much greater level of accuracy.
For jobs that require a more detailed progress information, work crews can record progress notes as parts of the job are completed.
Other benefits are that approval can be sought for a job instantly, via adding a dispatch, taking photos, and while still on site simply making a phone call and having the job approved by the client who can view the newly entered job using RAMM Contractor.
Mobile Access to RAMM Data
Pocket RAMM gives you access to all of your RAMM asset data on the road, thus allowing you to get even more value out of your previously collected and updated data.
Update RAMM database in Real Time
Previously, data would have to be collected on paper and later entered into RAMM. Pocket RAMM allows you to record data in the RAMM database directly so that others can get access to it once you have synchronised.
Once a job is complete all changes to the assets are immediately updated in the RAMM Database. Checking and auditing can then begin for both the contractor and for the client.
Locate Jobs and Assets with GPS
Pocket RAMM’s built-in mapping and GPS features allow you to find jobs and assets easily. No more do you have to use a trip meter or search along the road.
The map shows the road network and other features that surround the job or asset. For jobs you can also easily view the location of the job in relation to your current location as indicated by the GPS device.
Record GPS Coordinates
GPS coordinates are recorded against all assets and jobs added from the Pocket RAMM map. In addition, you can record more accurate GPS coordinates against previously entered data if you have it.
When recording GPS coordinates, all of the other RAMM location information (displacement, offset, etc.) is also updated automatically.
Create Estimates and Programme Work
Programming work for future months is easily achieved by entering a job and estimating the quantities to be claimed when the job is complete. The client can approve these estimates from the field or the office.
Create Claims for Work Done from the Field
When a job is completed with Pocket RAMM claim lines can be automatically added to the job from the field according to some rules that are set up by you. This allows field crew to record the work done without needing to know anything about how the job is being charged. This helps to decrease the amount of data entry required in the claiming process – administration staff now need only review the automatically entered claim lines and then present them for claiming when appropriate.
In addition to this automatic claiming facility there is also the optional ability to add claim lines from the field for contract managers, engineers and other staff who have appropriate access permissions.
Rate Asset Condition from the Field
With Pocket RAMM you can now stand next to the real asset in the field and record rating or condition information, eliminating paper forms and making sure you collect the right data.
Where your contract requires you to patrol the road network collecting fault information, Pocket RAMM’s built-in patrol mode enables you to add job after job quickly and more effectively.
Since the location data of your patrol crew is recorded at the same time, you will have proof that you are patrolling the entire network regardless of whether jobs are added or not.
Patrol reports in RAMM Contractor list all streets visited within the entire network, and dispatch information when recorded.
Pocket RAMM Offline
Pocket RAMM also provides an offline mode for areas where cell coverage is limited or unavailable. Your work crews can continue to collect job information and/or work on existing jobs in Pocket RAMM and then send the updated job information back to the RAMM database when they get back into an area with better cell coverage.
Offline mode also includes mapping features as well as the ability to record general notes against GPS locations.
Pocket RAMM Flow Charts
The Pocket RAMM Flow Charts help jog your memory when you forget a step in a process.
The best form of help for Pocket RAMM users who are not using RAMM Patrol are the Pocket RAMM Flowcharts. These are available in Appendix One of RAMM Contractor Best Practice here.
Pocket RAMM Videos
Videos are the easiest way to learn. You can see all the Pocket RAMM Videos here
Here are two relevant videos. The first gives an overview of how to use Pocket Launcher in general. The second shows how to configure GPS settings correctly for a hand-held device.
|Pocket Launcher is the application which is installed on a device to enable you to run Pocket RAMM.
Using Pocket Launcher (1:50)
|You need to use Pocket Launcher to configure your GPS settings before you use Pocket RAMM in the field.
Understand GPS Settings (5:42)
Read How to Use Pocket RAMM
There is only a little literature for RAMM Patrol as most users learn by training.
Read about best practice for performing assessments in Pocket RAMM here.
Read about general assistance for Pocket RAMM here.
Please note that this document has not been updated for some time and that there is no update planned. This is because it is expected that Pocket RAMM users will learn what they need to know in the training course and they are unlikely to access online help.
The best form of help for Pocket RAMM users who are not using Patrol are the Pocket RAMM Flowcharts. These are available in Appendix One of RAMM Contractor Best Practice here.
Download Pocket RAMM PDF Help Files to Print and Read
You may want to download and print your own copies of Pocket RAMM documents.
There is PDF help showing best practice for performing assessments in Pocket RAMM. You can download this document and print the sections that you need here.
There is PDF help giving general assistance for Pocket RAMM. You can download this document and print the sections that you need
Please note that this document has not been updated for some time and that there is no update planned. This is because it is expected that Pocket RAMM users will learn what they need to know in the training course and they are unlikely to access printed help.
The best form of help for Pocket RAMM users who are not using Patrol are the Pocket RAMM Flowcharts. These are available in Appendix One of RAMM Contractor Best Practice PDF. You can download the PDF and print the sections you require here.
Take a Pocket RAMM Training Course
Nobody may use Pocket RAMM until they have been trained.
Pocket RAMM is covered in the RAMM 107 – Pocket RAMM course. Course details are available here
Please note that standard operating procedure is to run this course on site. So there are no courses scheduled in our training room.
Hardware You Will Need to Use Pocket RAMM
Save yourself technical and performance issues and purchase devices on which Pocket RAMM runs well.
You will need a device such as a netbook, tablet or laptop to run Pocket RAMM in the field. The device must be internet-enabled. If it does not include an internal GPS then you will need to purchase an external GPS unit.
Our Device Testing
RAMM Software uses Panasonic Toughpads for testing to ensure that they work with our Pocket RAMM software. If there is another device that you wish to use and are unsure whether the software will work on it, please contact us to discuss this. We may charge a fee for any testing as a result of these discussions.
Devices we have tested are shown in the Devices We Sell and in the GPS Units sections on this page.
Please read this information carefully before purchasing, and contact us if you have any questions.
We Sell Devices
RAMM Software sells a limited range of devices for the convenience of our clients. These devices come pre-loaded with the Pocket RAMM software with users and databases already set up. These are shown in the Devices We Sell section on this page.
Android, Apple, and Windows Mobile Not Compatible
Tablets, Netbooks and Laptops which use the Android, Apple or Windows Mobile operating systems are not compatible with the Pocket RAMM software.
Online or Offline Use?
Which is for you – Online or Offline?
There are two ways of running Pocket RAMM, either Online or Offline.
Online refers to the running of Pocket RAMM whilst connected to either the Vodafone or Telecom mobile data network. For those technically minded the Pocket RAMM software is actually running on the RAMM Hosting service and delivered through Citrix technology. The only software running on the device is Pocket Manager and Citrix.
Offline refers to the running of Pocket RAMM without being connected to the Internet. The Pocket RAMM software is running on the device, some of the RAMM database resides on the device. You get to choose which jobs, assets and network portion reside on the device. Changes to the data are synchronised back to the RAMM Hosting service via a connection to the Internet. This connection can be through the mobile data network such as Telecom or Vodafone, through a WiFi station at your office/home or by cradling the device to a cable connected to your PC. The synchronisation process takes any changes to the data on the device, such as jobs and/or assets, and places them on the RAMM database on the RAMM Hosting service. Any changes on the RAMM database are then transferred back to your device.
Types of Devices Available
There are a number of compatible Pocket RAMM devices on the market. We are often asked what is the best device on which to run Pocket RAMM? This article is a summary of this advice.
This can be quite heavy, may have been built to withstand bumps through use in the field, may have a bigger screen which swivels and a touch screen which can be used with a stylus or finger. Some varieties have a built-in GPS.
This is normally quite heavy, has a bigger screen which doesn’t swivel, is unlikely to be touch screen and unlikely to have a built-in GPS.
This is the smallest of these devices. It may have a touch screen and may well have a connection to the mobile data network such as Telecom, Vodafone. Some varieties have a built-in GPS.
Any of these devices running Windows 7 or higher should have no problems running any version of Pocket RAMM whether it is offline or online. We make no guarantees that this is the case as there are many different makes and models (just like PCs) and we can’t test them all. However if you are having problems with a specific device please contact us as we would love to help and will do so at no charge for our time.
Factors to Consider
There is a number of factors to consider when deciding on the type of device for use with Pocket RAMM.
Is There a Requirement for Real Time Data Transfer
If there is a real-time component to the data then there needs to be good mobile data coverage on the road network. This would be the case if the maintenance contract had tight response times such as with traffic signal failure. Good coverage is most likely to occur in urban environments where there is little or no rural road network, for instance in Auckland, Palmerston North and Wellington. The device will have to connect to the Telecom or Vodafone mobile data network. RAMM Software Limited currently recommends the Telecom XT network in urban areas through anecdotal evidence from Pocket RAMM users. This may change of course. We do not recommend using Pocket RAMM Online in rural areas.
Poor Mobile Data Coverage
If the mobile data coverage is poor or there is no real-time data requirement then using Pocket RAMM Offline is highly recommended. When using Pocket RAMM offline we currently recommend the Netbook, Laptop or Tablet.
If taking photos of jobs and/or assets is necessary then using a built-in camera is ideal for this. Taking a photo with Pocket RAMM will immediately link the photo to the asset or job seamlessly.
Device Inside or Outside the Truck
Another aspect to consider is whether the device will stay in the truck or get used outside of the truck. If it stays in the truck all of the time then it won’t have to be ruggedized or splash-proof so a Netbook or Laptop is best. If the device will be taken out of the truck occasionally then a Netbook or Tablet is best. If it will be out of truck most of the time then a ruggedised Tablet is probably best.
The only other thing to consider is whether to have a touchscreen device or not. If the device does not have a touchscreen then you can’t use a stylus or your finger to operate Pocket RAMM.
We recommend that you use a touchscreen device for Pocket RAMM.
An Internet connection is also required:
- LAN or WiFi when at your office
- Vodafone or Telecom Mobile data card when in the field.
If you are in the field and wish to determine your GPS location, you must have one of the following:
- an internal GPS unit in your device
- an external GPS Unit which plugs in via USB.
If your Pocket RAMM device does not have an internal GPS you need to buy an external GPS device.
Many GPS devices will work perfectly well with Pocket RAMM. There are two devices below which have been tested and are therefore recommended for use with Pocket RAMM.
Please note that the GlobalSat BU-353 works with Windows 7 but not Windows 8. The BR 355S4 works with both Windows 7 and Windows 8.
If you want to use a GPS unit other than the ones listed below, please contact us and we may be able to test them for you. There will be a charge for this service, dependant on the extent of testing required.
|GlobalSat BU-353 GPS||
RAMM Software Ltd Compatible GPS Device
Built in SiRF Star III Low Power Chipset
To purchase, contact E-Frontier.
|SiRF Star iV GSD4e GPS||
RAMM Software Ltd Compatible GPS Device
Built in SiRF Star IV GSD4e Power Chipset
To purchase, contact E-Frontier.
Devices We Sell – Panasonic Toughpad FZ-G1FAHJHBA Tablet
Buy an even tougher Pocket RAMM device which you know will work well.
RAMM Software Limited now sells equipment for use with Pocket RAMM. If you want to purchase different equipment from other suppliers then make sure that you have read the Hardware You Will Need to Use Pocket RAMM section above for more information about how to find out if the equipment is compatible with Pocket RAMM.
Panasonic Toughpad FZ-G1FAHJHBA Tablet – Powerful, Mobile, Rugged
The Panasonic Toughpad is designed for extensive mobile use. It is a ruggedised tablet engineered to withstand the knocks on the road and to operate in all environments from heat and sun to cold and rain.
Cell and GPS
|4G (LTE) and GPS capability built in|
|Intel Core i5-4310U v Pro Processor|
|Windows 8.1 Pro|
|Intel 4400 graphics|
|Next generation IPS outdoor display technology|
|10.1″ high brightness WUXGA (1920 x 1200) display (up to 800cd/m)|
|Capacitive 10 finger multi-touchscreen + digitiser|
|MIL-STD-810G. 180cm drop. All weather IP65. Dust and water resistant design.|
Water and Dust
|Water and dust resistant (IP65)|
|Up to 10 hours battery life and user exchangeable battery|
|Weighs approx 1.1kg|
|Dual antenna pass thru|
$4,530.00 plus GST and the cost of any accessories. Includes installation of Pocket RAMM, user setup and database installation so the device is ready to go when you receive it. To order, please email firstname.lastname@example.org.
Pocket RAMM Licensing Information
Read about the options available to purchase a Pocket RAMM licence.
Annual Licence Fee
An annual licence fee is payable for each computing device the software is installed on (e.g. tablet, netbook, or laptop). The licence allows your organisation to setup any number of users on the same device.
The Pocket RAMM licence is exclusive to each device, irrespective of whether the device is in use or not. An unlicensed device will be unable to use the Pocket RAMM software application under any circumstance.
For more information regarding the actual licence fees paybale, contact email@example.com.
Per Device; not Per Contract or Database
A Pocket RAMM licence is not required for each Contract or each RAMM Database that the software is used for. For example, if you have two crew members using separate devices, working on Street Light contracts for three Councils, you require only two Pocket RAMM licences.
The equipment needed to use Pocket RAMM is purchased by you and becomes your property. See our Specifications page for more details.
Using Pocket RAMM Online and Offline
To use Pocket RAMM in real-time (i.e. Online), you must be connected to the internet. In addition to incurring data fees from your telecommunications supplier, you will also incur Hosting Service fees. Hosting Fees are dependent on the number of hours per month required for this purpose. For more information about these Fees, click here.
Using Pocket RAMM Offline means you are not connected to the internet and means you don’t incur data fees from your telecommunications supplier, nor Hosting Service Fees.
Pocket RAMM training is usually performed on site with the users, in their own network, and takes one day.
Contact us for further information about likely timing and costs of this training.