An Introduction to RAMM Contractor
RAMM Contractor is the module of the RAMM suite of products which enables contractors, network owners and consultants to manage Road Maintenance Contracts. In particular, it has been optimised to facilitate the programming of network maintenance and the estimation and claims process which is integral to programmed maintenance contracts.
It also includes the special features for the managing of contracts for signs, street lights and traffic signals maintenance.
Streamline Dispatch and Job Management
RAMM Contractor allows better management of your dispatches by streamlining your dispatch work flow. You can manage dispatches both on an individual basis and by using the Bulk Change facility to update multiple dispatches at once. This includes assigning dispatches in bulk.
Having this level of control allows you to plan and manage your work crews in the most efficient way, with very little effort.
Programme Your Work
RAMM Contractor gives you the tools you need to plan and manage your programmed work periods. It allows you to add dispatches, assign them to a specific programme, get approval for programmed work from the client, and once approved you can bulk assign to field crews. This process is all handled within the software.
Work that is not immediately approved can be reassigned to another progamme month or cancelled entirely.
Create and Present Monthly Claims
If you use RAMM Contractor for a daily or weekly process, your claim can be ready on the day it is due – all with only just a few mouse clicks. Necessary reports on your monthly claim can also be generated at the same time using either a few simple filters or running pre-defined reports. The process will take minutes, not hours or days.
You can use the extra time on your hands to audit and check the completed work.
Report and Analyse
You use RAMM Contractor to see the life cycle of your entire contract, including dispatches and claims. You may view and analyse this information at any stage. All information that is placed into RAMM Contractor can be reported on and analysed using filters or the predefined reports within the software.
Easy access to information for printing or export to many different formats can save a huge amount of data collation and time.
Control User Access
RAMM Contractor gives you fine-grained control over the aspects of your contract that each staff member can access. Each staff member can be kept within only the areas of the contract that are relevant to their responsibilities. Once someone is placed on your contract, you have more flexibility to use certain staff for different projects or jobs.
You can create security roles that are assigned to users who have similar contract roles such as Field Crew or Contract Administrator.
Integrated with Pocket RAMM
RAMM Contractor and Pocket RAMM is a powerful combination. There is no more double data entry. Jobs are entered once. Automated claim lines can be set up so that the field crew specify the work done and the administration staff then review and present the claim lines. Jobs dispatched from RAMM Contractor are immediately visible to field crew using Pocket RAMM online.
RAMM Contractor combines with Pocket RAMM for dispatch management, mapping staff locations, and staff communication.
Dispatches and Users on the Map
RAMM Contractor is a powerful staff management tool. You can see the location of your staff and what they are doing. You can confirm where they have been, and see how long a job has taken. The Roads Travelled Report details crew members, roads travelled, locations, times and even when a dispatch was added or completed.
This is ideal if you need to show the client that you are meeting your patrol obligations.
Integration with Other Systems
RAMM Contractor can be connected with external call centre software that you may already have. This is achieved using our RAMM Web Services. Once the link is made using third party software, RAMM Contractor can receive dispatches directly from the client’s call centre.
Please note that this is not included in the RAMM Contractor Licence fee and RSL will charge for the setup.
RAMM Contractor Rental Pricing
There are fees specific to RAMM Contractor. There is the standard fee for normal road maintenance. This includes signs contracts. There are further fees if RAMM Contractor is to be used for streetlight or traffic signal contracts.
The quantum of the fee depends on the number of streetlights or controlled intersections. Please contact RSL for details.
RAMM Contractor Rental Conditions
As well as the fees payable there are other conditions relating to the Rental of the RAMM Contractor software. The fee is payable in advance. The licence is exclusive to the company within the network. A licence is required for each database.
Open the section below for details on pricing, package and support information common to RAMM Contractor.
Click to reveal and to hide the RAMM Contractor Rental Conditions
Annual Rental Charge
The Annual Rental Charge is paid in advance every year for rental of the software licence.
RAMM Contractor Software Licence Is Exclusive
A RAMM Contractor software licence is exclusive to the company within the network area purchasing the Licence, irrespective of whether or not it is in use. An unlicensed company will not be able to use the RAMM Contractor software under any circumstances.
Licence Required for Each Database
A RAMM Contractor software licence is required for each RAMM Database. For example, if you have two contracts for the same database such as a Signs contract and a the General Maintenence contract for ABC City Council, you require only 1 RAMM Contractor licence. If you now add to that, another contract for Signs but for XYZ City Council you will require another licence.
Shorter Plan Negotiable
If you do not intend to use the software for a full 12 months, you should contact us to negotiate a shorter plan.
The RAMM Contractor software accesses the database via the RAMM Hosting Service. Hosting fees are dependent on the number of hours per month required for this purpose. See our Hosting Pricing page for more information, or contact us.
Keep the Party Who Pays Informed
As Hosting Service fees are an ongoing commitment based on connectivity and usage charges, it is important that the party paying for Hosting Access is kept informed of any changes to your Hosting Service usage.
There is 0800 256 832 phone support in New Zealand and 1800 196 213 support from Australia. There is online, and email support.
RAMM Contractor Training
RAMM Contractor training is an extra charge and a quote or estimate will be provided at the time of enquiry.