RAMM SUPPORT

Who Are We

Who Are We

Catherine, Claire, Fiona, Graeme, Grant, Lydia, MelissaMichelle, Richard, Roohi, and Trish comprise the RAMM Support team. We’re here to help. Check out Key Contacts to find out a little more about us.

Contact Us for Assistance

Contact Us for Assistance

Phone us on (NZ) 0800 256 832 (Aus) 1800 196 213. If the phone is not answered straight away, leave a detailed message and we will get back to you ASAP. Alternatively you can email us at support@ramm.com.

Download TeamViewer

Enable Remote Support

We use a piece of software called TeamViewer to enable us to remotely connect to your computer. You have full control over the connect permission. It is safe and secure. No installation is required. You just download and run it. Download TeamViewer here.

Find the Answer in the Videos

The Answer is in the Videos

Sometimes your fastest solution is to watch one of our short training videos.The place to start is the video overview page here. It has links to the videos for the different RAMM modules and applications.

Training Courses

Training Courses

We run training courses for RAMM users whatever their level of proficiency. Normally these courses are run in our purpose-built training room in our Rosedale Road offices. They can also be run on site by negotiation.

Our most popular course is RAMM 101 – Fundamentals of RAMM. This is run on the first Tuesday of most months of the year. Check out the dates here. Check out the RAMM Training Matrix here.

RTFM

Read the Manual

Before videos, there were user guides and manuals. Our RAMM Training Manual set is available at User Guides and Manuals here. If you are not sure which manual to look in you could try searching for a keyword in Find the Answer which is a concatenation of all our manuals. It is available here.