RAMM Contractor

RAMM Contractor Videos

RAMM Contractor Videos

The RAMM Contractor videos concentrate on Auto Claiming and its set up, Estimates, Claims and Dayworks as well as Dispatch Inspections. There is also a set of videos showing how to set up a Patrol for Pocket RAMM. Although you must use RAMM Contractor for the setup, the videos are more correctly grouped with the Pocket RAMM videos here.

Auto Claiming

Auto Claiming

The following videos will introduce you to Auto Claiming (sometimes called Auto Estimating). You should view An Introduction to Auto Claiming first. Then Understand Auto Claiming Permissions. Auto Claiming does not work unless it has been enabled. So next watch Enable Auto Claiming for a Contract. Then watch Add Auto Claiming Rules to see how to set up Auto Claiming so that it matches your workflows. Finally watch See Auto Claiming in Action.

Click to reveal and to hide the Auto Claiming videos

You should view An Introduction to Auto Claiming first. Then Understand Auto Claiming Permissions. Auto Claiming does not work unless it has been enabled. So next watch Enable Auto Claiming for a Contract. Then watch Add Auto Claiming Rules to see how to set up Auto Claiming so that it matches your workflows. Finally watch See Auto Claiming in Action.

See Auto Claiming in Action

See Auto Claiming In Action

Auto Claiming can be set up so that Claim lines are added without input from the Pocket RAMM operator. There are other options where the operator uses their judgement.
See Auto Claiming in Action (3:15)

 

An Introduction to Auto Claiming Understand Auto Claiming Permissions

An Introduction to Auto Claiming

This will introduce you to Auto Claiming – why you will want to use it, how to set it up, what permissions you will need and what it will look like when it is working.
An Introduction to Auto Claiming (3:35)

Auto Claiming Permissions

There are three different sets of user permissions you may need depending on the roles you have in your organisation. Learn each of the three permission sets.
Understand Auto Claiming Permissions (4:35)

Enable Auto Claiming for a Contract Add Auto Claiming Rules

Enable Auto Claiming for a Contract

Auto Claiming is disabled by default in contracts in RAMM Contractor. So you need to enable it. Watch this to see which options are best for you to select.
Enable Auto Claiming for a Contract (2:05)

Add Auto Claiming Rules

Auto Claiming works by having rules which determine which Claim lines will be automatically added for a combination of Fault Category and Priority Code.
Add Auto Claiming Rules (6:18)

Estimates, Claims and Dayworks

Estimates, Claims and Dayworks

Here are three RAMM Contractor Videos showing adding an Estimate line, a Claim line and Dayworks. An Estimate line is an indication of the cost of maintenance work to be done for a particular Dispatch or Job. A Claim line is a record of the maintenance work done on a particular Dispatch or Job. It includes the costs, the Maintenance Costs and other relevant information. Dayworks are typically emergency works such as slip clearance or works done outside the contract on an hourly basis.

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Adding an Estimate Line Adding a Claim Line
See how to add an Estimate line to a Dispatch in RAMM Contractor.
Adding an Estimate Line (3:37)
See how to add a Claim line to a Dispatch in RAMM Contractor.
Adding a Claim Line (4:02)
Adding a Dayworks ClaimSee how to add a Dayworks Claim in RAMM Contractor.
Adding a Dayworks Claim (3:52)

Setting Up Assessment and Dispatch Inspections

Setting Up Assessment and Dispatch Inspections

You can use RAMM Contractor to set up Assessment Templates so that Pocket RAMM operators can perform assessments of assets when they are standing next to them in the field. You can use the same Assessment functions in RAMM Contractor to enable both contractors and network owners to inspect completed dispatches using Pocket RAMM.

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Setting Up Assessment Setting Up Dispatch Inspections
See here how to set up Pocket RAMM Patrol so your operators can perform asset assessments.
Setting Up Assessment (8:25)
Set up Pocket RAMM Patrol so your operators can perform dispatch audits and inspections.
Setting Up Dispatch Inspections (6:45)