CAR Manager

CAR Manager is the online application used by corridor managers to manage requests by utility operators, or their contractors, to access the Road corridor. Access to the corridor is required to make changes to electricity, gas, telecommunications, water, wastewater and postal infrastructure.

CAR Manager Billing Module

You can now use CAR Manager to bill CAR applicants. This process can be automated. It is also possible for corridor managers to manually add Billing line items to a CAR.

An Introduction to CAR Billing Manager Understanding Billing Manager Managing Billing Line Items
Watch this for a general introduction to the Billing Module in CAR Manager. The points touched on are expanded in the videos below.
An Introduction to Billing Manager (2:13)
See how to open Billing Manager, manage Billing Items, Billing Templates and view the invoice history.
Understanding Billing Manager (3:43)
You’ll want to filter the Line Items in Billing Manager and to follow a set workflow to optimise the benefits of Billing Manager.
Managing Billing Line Items (3:43)
Exporting Fee Data Generating Invoices Cancelling and Rebating Charges
You can export the data for your Billing line items. If you filter the list, only the data for the line items in the list will be exported.
Exporting Fee Data (2:04)
You generate a Batch Invoice to send to your accounts department so that they can send bills to individual client organisations.
Generating Invoices (3:35)
You can cancel charges which have not been invoiced and sent to the Applicants. Otherwise you need to Rebate the line items.
Cancelling and Rebating Charges (3:25)
Rolling Back Invoices Billing Manager Setup Process Turning on the Billing Module
You should Roll Back Invoices only in vary rare situations. You should do this with extreme care or your applicants may be billed twice. Line items could disappear.
Rolling Back Invoices (2:45)
To set up Billing Manager you turn on the Billing Module and create your Billing Templates. You also set a start date for the Billing functions.
Billing Manager Setup Process (2:23)
You cannot use the functions of Billing Manager unless you have enabled the Billing Module.
Turning on the Billing Module (2:22)
Understanding Billing Templates Adding Billing Template Details Adding Billing Template Rates
Billing Templates enable you to automate the charging of fees as well as adding them manually. They ensure consistency of charging.
Understanding Billing Templates (3:57)
When setting up Billing Templates you give a Description, use an Item Code, link the template to the accounts system and use a consistent naming convention.
Adding Billing Template Details (2:49)
When setting up Billing Templates you set the Rate of the charge, the Default Quantity and Unit and select what the Quantity will be calculated from.
Adding Billing Template Rates (3:02)
Adding Billing Template Rules Assigning Bill Payers
When setting up Billing Templates you define the Event which will trigger the charging of the fees and then set rules to qualify when the fees will be applied.
Adding Billing Template Rules (3:13)
You will want your CAR applicants to specify the organisation that is responsible for paying any charges and also the individual to contact if need be.
Assigning Bill Payers (2:31)

Introduction, Overview and Submitica

There are three introductory videos. The first of the two CAR Manager introductory videos is more useful. The Submitica video is to assist employees of RCAs understand where Submitica fits into the CAR application process.

An Introduction to Billing Module Overview of CAR Manager An Introduction to Submitica
Watch this for a general introduction to the CAR Manager. The points touched on are expanded in the videos below.
Introduction to CAR Manager (8:40)
If you are in a real hurry, watch this overview of CAR Manager instead of the Introduction. You do not need to watch both.
Overview of CAR Manager (1:30)
Watch this for a general introduction to Submitica. This video is useful mostly to RCA employees.
An Introduction to Submitica (5:32)

See CAR Manager in Action

Watch the following videos view demonstrations of the Corridor Access Request process from the Approval stage to the Warranty Period end.

Add a CAR Approve a CAR Emails and Signoff
Most CARs will arrive seamlessly into your CAR Manager but you can add your own.
Add a CAR (4:44)
The CAR approval process is quite simple and automates many tasks for you.
Approve a CAR (7:56)
Automated emails will make the life of the person handling CARs so much easier.
Emails and Signoff (3:24)
CAR Inspections CAR Defects Warranty Period
View this video to see how helpful CAR Manager can be when organising and recording CAR Inspections.
CAR Inspections (1:43)
View this video to discover how useful and efficient the Defects process can be when you use CAR Manager.
CAR Defects (2:12)
The two year CAR Warranty period is efficiently managed by timely reminders and automatic resetting of the period if required.
Warranty Period (3:48)

Optimise Your CAR Manager

Now that you know the CAR Manager process you can follow these links to see how to optimise your CAR Manager experience.

Administration Manage the CAR List Search for CARs
If you are the CAR Manager Administrator you set it up to match your business requirements.
Administration (5:47)
You have a great deal of flexibility managing the list of CARs with which you will be working.
Manage the CAR List (2:27)
You may want to find one CAR or a range of CARs with similar characteristics.
Search for CARs (3:24)
Map Temporary Traffic Management Reports
You plot CARs on the Map so that all involved in the management of CARs can see them.
CAR Manager Map (3:01)
Use TTM if you, your staff or your public need to see details of traffic disruption.
Temporary Traffic Management (7:50)
You use CAR Manager reports for internal consumption and external reporting purposes.
CAR Manager Reports (3:48)
Switch on Submitica CARs Submitica RCA Web Site Link CAR Warranty Expiry Process

Switch on Submitica CARs

Your CAR Manager cannot accept CAR Applications from Submitica until you have configured it to do so. Here’s how you do this.
Switch on Submitica CARs (1:54)

Submitica RCA Web Site Link

Here’s how to set up a link so that all your CAR Applicants using Submitica will have a link to the page of your web site which outlines your CAR protocols.
Submitica RCA Web Site Link (1:51)

CAR Warranty Expiry Process

Here’s what CAR Applicants and Corridor Managers can expect once a CAR Application comes to the end of its two year warranty period.
CAR Warranty Expiry Process (5:41)

Sign Off CAR Warranties Your Digital Signature Understanding the Utility Operator Register

Sign Off CAR Warranties

Corridor Managers Sign Off CAR Warranties once the 2 year Warranties have expired, the Notification of Compliance has been received and the audit has been performed.
Sign Off CAR Warranties (4:17)

Your Digital Signature

When you Approve a TMP or Generate a WAP, you can have CAR Manager stamp a digital signature on the file. Watch this video to see how create your signature file and upload it.
Your Digital Signature (3:49)

The Utility Operator Register

When you are creating your Utility Operator activity reports it will be really helpful if your Submitica and CAR Manager users have been using the correct legal names of the Utility Operators.
Understanding the Utility Operator Register (2:51)